What are Quick Filters?
Quick Filters allow your users to filter reports and dashboards without needing to access the report builder. These filters, which aren't saved, are perfect for providing limited report control to users not familiar with Watershed:
Heads Up: Some screenshots in this article show Watershed's refreshed UI which will be released January 24, 2019. Until then your actual account might look slightly different.
- User Types
- Any user type can use Quick Filters.
- Available on paid plans (Analyst, CLO, and Enterprise).
- Anybody (both beginners and experts) can use this feature.
Using Report Quick Filters
When users view a report with Quick Filters enabled, they will see a Quick Filters icon in the top portion of the report:
Clicking the Quick Filters icon reveals the Quick Filters enabled for that particular report (this example has Activities, People, and Verbs enabled):
Quick Filters work similarly to the report builder's Activities, People, Verbs, and Dates filters except that they aren't permanent. Users will only be able to use Quick Filters that have been enabled for the report. This example is filtered to only look at people in the Customer Service group:
Quick Filters work in addition to the report's configured filters. For example, if a report is configured to show data about Course 1 and Course 2, Quick Filters could not be used to make the report show data about Course 3. Quick Filters could only be used to filter down data from Courses 1 and 2 (i.e. only see data from Course 1 or only view a small date range pertaining to Courses 1 and 2).
- Quick Filters only filter the report for the person using them--it won't effect the report for any other Watershed user.
- Quick Filters will filter a report’s download options; the files downloaded from a report filtered by Quick Filters will match the filtered data set.
- While Quick Filters aren't permanent, applying a Quick Filter makes it part of the url. This means you can bookmark a link to a report with Quick Filters applied. (You'll need to be logged into the right Watershed organization for these links to work).
Using Dashboard Quick Filters
When users view a dashboard with Quick Filters enabled, they will see a Quick Filter icon in the top right corner of the dashboard:
Clicking Quick Filter reveals the Quick Filters enabled for that particular dashboard (this example has Activities, People, and Dates filters enabled):
Dashboard Quick Filters work similarly to the report builder's Activities, People, Verbs, and Dates filters except that they affect multiple reports and aren't permanent. You'll only see the Quick Filters that have been enabled for the dashboard. This example is filtered to look only at people in the Tier 1 Support group:
You can even click into a report after choosing a Quick Filter, and you'll see that the Quick Filter has been brought into the report's detail view.
Enabling Quick Filters for Reports
Quick Filters are enabled on an as-needed basis in a report’s configuration. Each report has four Quick Filter options: Activities, People, Verbs, and Dates. For each report, you can choose which Quick Filters (if any) you want to enable by checking the boxes in the Quick Filters section of that report's configuration:
Tip: Unless a user has access to the report builder, he or she cannot see the report's configured filters. We recommend using a report's Report Text to let users know what type of configured filters are on each report.
You cannot control which Activities, People, Verbs, and Dates show up in a user's Quick Filters. The Activities, People, Verbs, and Dates shown are based on a user’s permissions.
Enabling Dashboard Quick Filters
To enable Dashboard Quick Filters, go to a the Dashboards section of the Settings page:
Click Edit next to the Dashboard you'd like to enable Quick Filters on:
Choose which Quick Filters you'd like to enable for the dashboard and click Save Dashboard: